

In part one of this series we examined the first problem we have had reported, Error 3381, -11118 dealing with a corrupted Entitlement Client file. Our firm has dealt with primarily two specific problems with these client installations. In many of these cases users are having problems installing QuickBooks 2014 and getting it to open, configure or run properly. In my own ProAdvisor practice we have been receiving ‘distress calls’ from people using older versions of QuickBooks, especially people still using QuickBooks 2014, who are having problems when they attempt to install those versions under Windows 10. Despite the fact that QuickBooks 2014 was released almost 3 years prior to this new Windows Operating System QuickBooks users believe that QB (2014) should run perfectly under the OS from first install. A lot of people are now migrating to computers using the Windows 10 Operating System released at the end of July.
